Privacy Policy

Updated June 21, 2020

We respect your privacy

Rhino Diagnostics LLC (“Rhino Diagnostics”, “we”, “us”, “our”) collects information to bring you the best customer and web experience possible, but we also protect your privacy. This privacy policy applies to Rhino Diagnostics’ website as well as information you provide us to inquire about our products and services, and to service your account and orders.

Information we collect

Information you provide to us

We collect personal, business, financial, and other information you provide to use when fill out forms on our website or provide us with information via telephone or email when inquiring about our products and services, ordering our products and services, or otherwise contacting us, which may included, but is not limited to, name, phone number, email address, organization information and identifiers, credit card or other financial information, product and service order descriptions and quantities, and other quality control information we are required to obtain by law and FDA policy. By providing this information, you authorize us to use in accordance with our business interests, including adding your email address to our email marketing campaigns, which you have the right to opt out of by clicking an opt-out link at the bottom of our marketing emails.

Under this policy, all information you provide to us must be true, accurate, and complete and you are responsible for updating us with any changes to your information.

Information collected automatically

When you visit our website or use other ordering, invoicing, email, or payment processing services, information is automatically collected to allow us to provide you with our products and services and to improve your user and customer experience. Such information may included, but is not limited to, IP address, operating system, device name and characteristics, location, browser information, language preferences, referring URLs, and other technical information. We may collect this type of information by use of cookies and similar technologies.

Information from minors

We do not knowingly acquire personal information or market to persons under 18 years of age. By using our website, products, and services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website, products, and services.

How we use your information

Business and legal interests

We may process your information when it is necessary to perform our business such as when we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

We may share your information with our business partners to offer you certain products, services or promotions.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may disclose your information where legally obligated to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena, or request by law enforcement, or when we suspect fraud or other illegal activity related to your account or related issues.

Third party service providers

We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. This may include, but is not limited to payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology that will enable them to collect data about how you interact with our website and services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

You may opt out of our email marketing campaigns by removing yourself from our list.

We cannot guarantee the privacy of any information provided by third party services and are not responsible for the content or privacy of those third party services. You are responsible for reviewing their Privacy Policies.

How long we keep your information

We keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law or other government regulatory policy.

If you would like your personal information deleted, please contact us and we will delete your information to the extent possible, while still remaining compliant with our legal and policy obligations.

Changes in this privacy policy

We may change this privacy policy at any time without notice. You are responsible for reviewing this website for changes to our policy. However, we and may notify you of changes by revising the date at the top of the privacy policy on our website and in communications such as by email.

Contact Us

If you have any questions about our Privacy Policy, please contact us:

Email:

privacy@rhinodiagnostics.com

Mail:

PO BOX 1702
San Ramon, C 94583